For ages 21+ only

Play safely — Responsible Gambling
Commitment

At naq88, your financial well-being and mental health matter just as much as your enjoyment — learn how to set limits.

Online gaming is a form of entertainment. naq88 believes that playing by the right rules keeps it enjoyable and controlled. However, gambling is never a guaranteed source of income, and every bet carries the risk of financial loss. That is why we are committed to giving every player the tools and information to set their own gaming limits.

When you log in to naq88, you are not just entering a gaming platform — you are entering an environment where player well-being comes first. From deposit limits to self-exclusion, every protective feature is built for you.

Important Warning

Gambling is for entertainment only. Do not place larger bets in an attempt to recover lost money. Never play with borrowed money. If you feel your gambling is getting out of control, contact us immediately.

Our Protection Tools & Commitment

naq88 provides these features for players so you can always stay in control.

Deposit Limits

Decide in advance how much you can deposit per day, per week, or per month. Once the limit is reached, the system will automatically stop accepting further deposits.

Time-Out Feature

Need a temporary break? Activating time-out mode will lock your account for a set period — from one day up to several weeks.

Self-Exclusion

If you feel you need to stop playing for an extended period, apply for self-exclusion. During this period your account will be completely closed and you will not receive any promotional messages.

Loss Limit

Set a cap on how much you can lose within a given period. Once the limit is reached, placing further bets in that session will not be possible, helping you avoid larger losses.

Reality Reminder

After you have been playing for a set amount of time, naq88 will automatically send you a message reminding you how long you have been playing. This helps you stay aware.

24/7 Support

Reach us via live chat or email for any concerns. Our support team is available around the clock in both Bengali and English.

Use Account Controls

After logging in to naq88, you can activate any of the following protective features from Account Settings. Our support team is also always ready to help.

Set a Daily / Weekly Deposit Limit

Set the maximum amount you will deposit per day or per week. This limit takes effect immediately. Increasing a limit requires a 72-hour waiting period, but lowering it happens instantly.

Set a Loss Limit

If you lose more than a set amount, your session will end automatically. This reduces the risk of large losses and helps you play within your budget.

Session Time Limit

Decide in advance how long you will play in a single session. When the set time is up, a warning will appear and the session will end if needed.

Time-Out Period

You can temporarily close your account for anywhere from 1 day to 90 days. During this time you will not be able to log in and you will not receive any promotional messages.

Permanent Self-Exclusion

If you want to stop playing for the long term, select permanent self-exclusion. Once this decision takes effect, the account cannot be reactivated before the specified period ends. To apply, contact [email protected].

Talk to Support

If you are worried about your gambling habits, contact us via 24/7 live chat or email at [email protected]. Our support team can communicate in Bengali and helps with complete confidentiality.

Recognise the Warning Signs

If any of the following signs appear in yourself or someone you know, it is time to seek help.

  • Repeatedly placing larger bets to try to recover losses
  • Being unable to stop gambling
  • Hiding gambling activity from family or friends
  • Playing with borrowed money or dipping into savings
  • Losing focus at work or in studies
  • Feeling anxious or irritable when unable to play
  • Using gambling to relieve stress
  • Deteriorating relationships with family

Asking for help takes courage

If any of the signs above apply to you, contact our support team without delay. Your identity will be kept completely confidential.

naq88's Commitment

To build a responsible gaming environment, naq88 follows the principles below.

  • Only people aged 21 or older may register — age is verified.
  • Deposit limits and self-exclusion are available free of charge on every account.
  • Players who have self-excluded will not receive promotional emails or advertisements.
  • Your information is kept secure with SSL encryption.
  • All games are operated under a Fair Play policy.
  • The support team is available in Bengali and English 24 hours a day, 7 days a week.
  • To protect minors, parents and guardians are advised to use parental control software.
  • Guidance is provided toward professional help for those looking to overcome a gambling addiction.

Smart Play Tips

Keep these tips in mind to make every gaming session enjoyable and controlled.

  • Set your budget before you start betting and do not go beyond that limit.
  • Think of gambling as entertainment, not as a source of income.
  • Do not play when you are drinking or under emotional stress.
  • Take regular breaks — especially during long sessions.
  • If you lose, do not try to recover that loss within the same session.
  • Do not prioritise gambling over spending time with family or loved ones.
  • Keep up other hobbies and activities so that gambling is not your only form of entertainment.
  • If a problem arises, seek help straight away — you do not have to face it alone.

Frequently Asked Questions

After logging in to naq88, go to Account Settings and open the "Responsible Gambling" section. There you will find options to set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately. For help, contact us via live chat or at [email protected].

Yes. Any balance remaining in your account at the time of your self-exclusion request can be withdrawn under the standard withdrawal rules. For withdrawal assistance, email [email protected]. The minimum withdrawal amount is ৳500 and processing is usually completed within 30 minutes to 3 hours.

No. Only people aged 21 or older may open an account and play at naq88. An age verification process is in place to prevent underage registration. If you notice suspicious activity that may involve an underage person, please let us know.

A time-out is a temporary break — typically from 1 day up to 90 days. Once the set period ends, the account is reactivated automatically. Self-exclusion is long-term — once activated, the account cannot be reopened before the specified period ends, and it provides stronger protection.

Start by talking to them calmly and try to understand how they are feeling. You can also contact the naq88 support team — we review accounts based on third-party requests as well. For professional help, consult a mental health specialist or counsellor.

Yes. naq88 is a trustworthy platform that operates under SSL encryption and a fair play policy. All our protective tools are available free of charge and our support team provides assistance 24/7. We believe responsible gambling is not just a rule — it is our commitment to every player.

Need support? We are always here for you

For any issue or question, the naq88 support team is by your side 24/7. Reach us via live chat or email.